A Case Study in the Payoffs of Persistence Situation: Our truck delivers a load of apples at the retailer’s DC on time and perfect temps. It happens to be a Sunday morning. The driver is informed that 35 cases were damaged, somehow, and this fact of course was reflected on the BOL. And yes, the pictures taken clearly show damage. But how did it happen? Was the product found like this upon delivery? Where was it in the trailer? Could it have happened during the unloading

I love horses. Their actions often remind me of people and how we interact with each other. Many of their behavioral characteristics are similar, but the difference is that there is no underlying guile, hypocrisy, or fear of being misunderstood. In other words, what you see is what you get. Sort of refreshing, isn't it? Because they are herd animals, their buddy system has to be pretty solid or life gets pretty intense. This is particularly true for pasture horses because eve